Effective Date: September 2025
Business Name: Your VA Janelle
Website: https://www.yourvajanelle.com
Contact: info@yourvajanelle.com

1. Information I Collect

I may collect personal information when you interact with me online, by SMS, or through website forms, including:

Name
Mobile phone number
Email address
Information you voluntarily submit

2. How I Use Personal Information

I may use your information to:

Communicate with you through SMS or email
Provide appointment reminders and scheduling updates
Send service notifications
Offer customer support
Share business-related information

3. SMS Messaging Terms

By opting into SMS messages through a web form, email, or by texting me first, you agree to receive SMS messages from me.
These messages may include:

Appointment reminders
Scheduling updates
Availability changes
Customer support message

Message frequency may vary.
Message and data rates may apply.

4. Sharing of Personal Information

I do not sell, rent, or share your personal information or SMS consent with third parties or affiliates for marketing purposes.

SMS consent is not shared with third parties.

I may only share information if:

Required to comply with the law
Needed for trusted service partners who are required to keep information confidential

"Mobile Opt-in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes."

5. Security

I take reasonable measures to safeguard your personal information.
While no system is guaranteed 100% secure, I work to protect your information.

6. Your Rights

You may request at any time:

To review your personal information
To update or correct your information
To have your information deleted

To make a request, email me at:
info@yourvajanelle.com

7. Links to Other Websites

My website may contain links to third-party sites.
I am not responsible for their content or privacy practices.

8. Modifications

I may update this Privacy Policy + SMS Terms occasionally.
Changes will be posted with a revised “Effective Date.”

9. Legal Compliance Summary

By providing your phone number, you:

Agree to receive SMS messages from me (Your VA Janelle)
Understand that message frequency may vary
Acknowledge that message and data rates may apply
Can reply STOP to opt out at any time
Can reply HELP for support

C. SMS Terms & Conditions

Your Terms & Conditions must include a dedicated SMS section covering the following eight points:

1. SMS Consent Communication

"The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes."

2. Types of SMS Communications

If you have consented to receive text messages from Your Va Janelle, you may receive messages related to:

Follow-up messages

3. Message Frequency

"Message frequency may vary. You may receive up to [5] SMS messages per week regarding your appointments or account status."

4. Potential Fees for SMS Messaging

"Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally."

5. Opt-In Method

You may opt in to receive SMS messages from Your Va Janelle in the following ways.

By submitting an online form

6. Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7. Help:

Help: If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from me at 615-538-9461.

8. Standard Messaging Disclosures:

Message and data rates may apply.

You can opt out at any time by texting "STOP."

For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.

Message frequency may vary.

End of Policy